Back to Basics: Ethics & Complaint Handling for Auto Dealers
As economic pressures increase, so do customer complaints. Often, these complaints reflect more than just consumer frustration—they expose weaknesses in compliance, training, or internal policies.
TILA Myths and Internet Misinformation: What Auto Dealers Need to Know
The internet offers a wealth of information—but not all of it is law. Social media “legal experts” are increasingly misinforming consumers about laws like the
Reflections on the Sale of Beyer Automotive Group: Strategic Transition, Smooth Execution
In a transaction that highlights both strategic foresight and seamless execution, Beyer Automotive Group of Virginia, a respected family‑owned business founded in 1973, has now
Franchisors Are Getting Bolder—Dealers Must Get Smarter
For years, automobile dealers have endured intensifying pressure from manufacturers. From burdensome facility mandates to predatory incentive programs and punitive audits, today’s franchisors are more
Mid-Year Dealership Legal Checklist
Staying on top of legal compliance is more than just a best practice—it’s a necessity for every dealership. The June 2025 issue of the Charapp
When Should Your Dealership Get a Release?
At Charapp & Weiss, we’ve spent the past few months addressing how dealerships can proactively manage customer complaints. One common tool dealers turn to is
Avoid Legal Pitfalls: What Every Dealer Needs to Know This Spring
At Charapp & Weiss, we understand that dealerships face legal risks from all directions—some expected, some not. Let’s dive into three growing areas of concern:
Back to the Basics: Protecting Your Dealership from Used Vehicle Pitfalls
At Charapp & Weiss, we’ve seen it time and time again: dealerships find themselves in legal trouble because they didn’t take the time to get
Why Dealers Must Review Their Indirect Finance and Lease Agreements in 2025
When was the last time you reviewed your dealership’s indirect finance and lease agreements? If you’re struggling to remember, you’re not alone. Many dealers sign
Navigating the Road Ahead: Key Challenges and Opportunities for Auto Dealers In 2025
The automotive industry continues to evolve at a rapid pace, with 2025 shaping up to be another year of significant change. While regulatory challenges, franchise
Captive Insurance: Weighing the Risks and Rewards
The price of insurance coverage you need to protect your business can sometimes be very high, but is usually worth the cost because it protects